LENGTH - The length of your dog's back, measured along the top of the spine from between the shoulders to the base of the tail.
NECK - This measurement is taken all the way around the neck at the place where your dog's collar would naturally rest. CHEST - This measurement is taken all the way around the biggest part of your dog's ribcage, just behind the front legs.
If you would like further advice in choosing the right sized product for your dog then please contact firstname.lastname@example.org" href="mailto:email@example.com" data-type="mail" style="margin: 0px; padding: 0px; border: 0px; outline: 0px; vertical-align: baseline; background-position: 0px 0px; cursor: pointer;">firstname.lastname@example.org
Our first priority is your satisfactions with us; we work hard to always provide you the best quality of products with love. However, if you are NOT completely satisfied with your Blanctofu purchase, you may exchange within 14 days of ordering. The item must be in “new” and “perfect” condition in order to be replaced your purchase with a product of your choice. Any price difference between the original and exchanged item will be either credited or debited of your original payment method.
All returned items require to be in “new” and “perfect” condition, must be un-washed, un-worn and all tags must still be attached.
Please include your original receipt. You may return it within 14 days of the shipping date for a full refund on full priced items. Return will be made to the credit card used at the time of check out. Following items are not allowed to return: 1. Personalized/customized items 2. Sale, clearance or discontinued items. 3. Beds, bowls, carriers, blankets, toys are not allowed to return due to health regulations. Please send an email to email@example.com within 14 days upon receipt of the item. Please include your order number, date of purchase, item number and your complete name, shipping address. Please note that you are fully responsible for shipping the item back to us in its original packaging and we do not accept responsibility for lost or damaged packages.
We reserve the right to refuse a refund or exchange if the conditions below are not met: 1. Item have been worn, used, washed and/or altered. 2. Items are not returned in original packaging. 3. Items do not have original tags. 4. Packaged goods are not returned unopened and in new, resell-able condition. 5. Returned without a receipt. 6. Returned after 14 days of ordering.
We respect your privacy and all personal information you provide us with or that we obtain will never share or sell with any third parties. You have the right to inspect the information held about you. You always have right to request Blanctofu, to delete or correct the information held about you. By accepting the Blanctofu’s Conditions, you agree to the above. All enquiries: firstname.lastname@example.org